Enquiries
Every enquiry detected and put in front of the right person, with a reply countdown and a draft that checks room availability.
≤ 4h
Target first response, measured per mailbox and per person
Your venue’s brain.
Every enquiry, quote and client your team has ever handled already lives in your mailboxes and the systems your venue runs on. Venuo connects it all into one brain that shows where revenue slips and tells you how to win more of it.
Try ‘What manual processes are slowing us down?’
Free audit · Read-only · Report within 48 hours
This is what your venue’s brain looks like.
Watch one enquiry go from waiting to answered. Venuo spots it, Insights checks your own halls, prices and terms, and the reply is drafted for you to approve.
Free pilot · read-only access · audit report within 48 hours
How Venuo works
One brain. Everything grows from it.
Your sales knowledge lives in inboxes and in people’s heads. Venuo brings it together in one place that remembers every enquiry, quote and client, then measures, flags and answers from it.
01 · Connect
It learns from your inbox.
- Microsoft 365, Google Workspace or your own mail server. Shared and personal mailboxes, read-only.
- Six months of history, quote PDFs included.
- As many mailboxes as you like. No per-mailbox pricing.
- No migration. Nobody on your team changes how they work.
Connections
Read-only
ConnectSyncingConnectedMicrosoft 365
sales@, events@ and 3 personal inboxes → Enquiries- ConnectSyncingConnected
Smart Event Manager
Bookings, rooms → Planboard 
ConnectSyncingConnectedEasyParty
Quotes, packages → Pipeline
ConnectSyncingSyncingSalesforce
Opportunities ⇄ Pipeline
Matched across systems
Enquiry #1019Booking SEM-8841Invoice missing €2,720
02 · Audit
It shows what slips.
- Your audit report within 48 hours. Free.
- Time to first response and time to quote, per mailbox and per person.
- Enquiries never answered, quotes gone quiet, prices that don't add up.
- A euro figure on every finding, linked to the emails behind it.
- Ask your data anything. Answers come with their sources.
Speed scorecard · 7 mailboxes
Reading 6 monthsTime to first response
Near target- 6h 40mtarget ≤ 4 working hours
Time to quote
Off target- 2.3 daystarget ≤ 1 working day
Quoted within 1 working day
Off target- 22%target ≥ 80%
What slipped
€0 at risk- 23 enquiries never answered23 emails
- 13 silent quotes without a follow-up13 emails
- Friday enquiries wait 2.8 days41 emails
03 · Automate
From insight to automation.
Every finding can become an automation between your inbox and the systems you run on, taking the manual work off your team.
- Turn a finding into an automation: a follow-up for every quote gone quiet, a check on every discount above policy.
- Inbox and systems linked: an enquiry becomes a quote, a booking and an invoice without anyone retyping it.
- Draft replies in your venue's tone, Dutch or English, proposing only free rooms.
- Every automation proposes, a person approves. Nothing is sent or changed without your team.
Draft reply · Meridian Health #1042
Drafting- Event
- Annual medical congress
- Date
- 14 Oct, Hall H free
- Guests
- 420, theatre
- Quote draft
- €48,600 · congress package
Dear Dr. Chen, thank you for considering CCH for your congress. Hall H is available on 14 October for 420 guests in theatre setup. I have attached a quote with our congress package, including AV and lunch…
EditApprove and send
Other automations for this venue
- Finance: add coffee break to invoice #1019
- Operations: staffing brief for Hall H, 14 Oct
- Management: weekly revenue report, Monday 08:00
AI safety
Safe AI. Your data stays in Europe.
Your data is stored in the EU and walled off per venue. The models that read it keep nothing and never train on it.
- Zero data retentionThe language models that read your mail run under zero-data-retention terms. Nothing is kept after a request, and nothing is used for training.
- Stored in the EUYour mail, quotes and insights are stored in datacentres in Germany and Finland, owned by an EU company. Search runs on an open model on our own servers.
- Walled off per venueEvery record belongs to one venue, and that isolation is enforced in the database itself, not only in our code.
- Numbers from your data, not the modelEvery figure is measured from your own mail and systems. The AI reads and explains, it never invents a number.
Big-venue sales discipline, at any size.
Quotes
Measured on every enquiry, from the timestamps already in your mailboxes. Replying faster wins more, and Venuo shows you by how much.
1 day
Enquiry to quote, for at least 80% of enquiries
Revenue
Unanswered enquiries, quotes never followed up and prices that don’t add up, each with a euro figure and the formula behind it.
€118k
Illustrative audit: revenue at risk in one season, one venue
Follow-ups
Quotes gone quiet and options about to lapse land in your decision inbox before the client moves on.
0
Quotes left to go cold without anyone noticing
Pricing
The same room or package quoted at very different prices, discounts above policy, totals that don’t add up. Flagged, with the quotes side by side.
10%
Default price-gap and discount threshold, set by you
Answers
Ask which open enquiries are worth most, or what is costing you most right now. Answers from your own data, with the emails behind them.
NL · EN
Ask your data in Dutch or English
Starts with your inbox.
Microsoft 365, Google Workspace and self-hosted mailboxes, shared and personal. Your event system, CRM and books are next. Nothing to migrate.
Questions venue owners ask first
Before your free pilot
The audit is free and takes your team no work. Pricing comes after, based on what it finds.
Both. A venue with one shared mailbox gets the same audit, dashboard and insights as a congress centre with twenty. Mailboxes are unlimited and never priced per mailbox, so you connect everything your enquiries arrive in.
Your IT connects your mailboxes read-only, on Microsoft 365, Google Workspace or your own mail server, which usually takes under an hour. Venuo reads six months of history, quote PDFs included, and your audit report is ready within 48 hours. We walk you through it, then again once your team has used the dashboard and insights on live mail.
Everything that is in your sales email: every enquiry, quote, option, confirmation and client, linked together. That is what the dashboard, the audit and the answers come from. Every number is measured from your own mail, never guessed by a model, and every finding links to the emails behind it.
Access is read-only: Microsoft Graph for Microsoft 365, the Gmail API for Google Workspace, and IMAP for self-hosted mail servers. Venuo never sends, moves or deletes mail. We sign a data processing agreement before anything is connected, your staff are told, and your IT can revoke access at any time.
The audit and pilot are free. After the pilot, Venuo is priced per venue, based on what the audit finds and what you want to keep using.
Microsoft 365, Google Workspace and self-hosted mail servers over IMAP, shared and personal mailboxes. Your event system, CRM and accounting are next. Enquiries in Dutch and English are read, measured and answered today.
No. Venuo works next to the tools you already run. There is no migration and nobody switches tools.
Meet your venue’s brain.
Connect your mailboxes, get your audit report within 48 hours. Free, read-only, and nothing for your team to change.